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Customer Care - We're here for you!

Before you make a reservation

...we would be happy to help you by telling you about upcoming events, special offers and our host restaurants. We can offer you quick, professional advice
on your reservation request.

And after you make your reservations as well

..., if you would like to tell us about your experiences, we'd love to listen. We would appreciate hearing any praise or criticism, complaints or suggestions you might have, because that's the only way we can continue to improve our service for you.

Call our guest service at tel.: +49 (0)221-120 91 121,
or use the online form.

The GlobalGuest® team is looking forward to hearing from you!